As a product return and replacement conditions, practices are required in accordance with the Law No. 4077 on Consumer Protection.
We guarantee a 100% return and exchange guarantee at the discretion of every product / products you purchase on BEFOUROUT.COM, in accordance with the return / exchange terms.
In the event that the product (s) you bought are faulty or if you are not satisfied for any reason, you can return it within 14 days from the delivery date or replace it with another product / another size.
If the ordered product error has occurred due to customer use or if the product has been used within 14 days, return and exchange cannot be made.
The shipping costs in all return and exchange processes belong to the buyer (customer).
- Your orders are sent from our center in Istanbul.erilmektedir.
- our orders are sent free of charge by MNG KARGO. Your orders are processed within 1-3 business days. Your package will be sent to your registered delivery address within 1-5 business days after delivery to the courier company.
- After your cargo tracking number is processed, it will be automatically sent to the e-mail address you used in the order.
Exchange / Return Conditions – (Right to exchange / refund within 14 days)
- You can return the product or products you want to change / return to us free of charge within 14 days from the date you receive the order, by filling out the exchange / return form included in your package. The products must comply with the return conditions in order to be returned.
- If you send the product / products you want to exchange / return with MNG KARGO, the shipping fee will not be charged. Information mail will be sent to you within 1-5 business days after your return package is received.
- Unfortunately, if you want to ship with a different shipping company, the packages sent are unfortunately not covered by us.
- If the returned product (s) comply with the return conditions, the refunds will be sent to the bank within 1-5 business days.
- While the average amount of the refunded credit card is 7 working days, debit cards may change in this process.
- n accordance with the bank practices, the transactions made in installments are returned in installments in the same way.
Exchange / return Address:
BEFOUR TEKSTİL SANAYİ VE TİCARET ANONİM ŞİRKETİ
Vadi İstanbul AVM Befour Mağazası 1. Kat Ayazağa Sarıyer
For more info: [email protected]